Terminology
1.1. The term "Client" refers to the individual or entity that places an order for the products or services provided by StyleSide.
1.2. "Customer Service" is defined as the interaction between the staff of StyleSide and the customer, aimed at addressing any queries the customer might have.
1.3. An "eTicket" is a secure electronic message sent by the customer to StyleSide through the Client Portal for assistance or inquiries about any Service(s).
1.4. The terms "Service", "Service(s)", or "Services" refer to any products or services from StyleSide as availed by the client.
Purpose and Timing of Information Collection
2.1. StyleSide gathers the information you provide to us online or via email, mail, fax, face-to-face interactions, telephone conversations, or through our partners, agents, resellers, or affiliates. Typically, the personal information we collect from you is necessary to deliver our Service(s). This may include your full name, mailing address, phone number, email addresses, ABN or ACN, fax number, date of birth, and other relevant details.
2.2. We use cookies across all our website properties. A cookie is a small data piece given to your web browser by our server to store your preference information. Cookies also track certain interactions with our website and offer a more personalized experience. If you prefer not to use cookies, you can disable them in your web browser settings, but be aware that this could negatively impact your online experience.
3.2 Any personal information entered into our website, at any point, may be used for marketing. This includes abandonment emails, follow up sms and other forms of communication. By willingly entering any of your information into our website, you agree that we are allowed to communicate with you with those details you provided. You have the ability to opt-out at any time with the unsubscribe link or the word "Stop".
Telephone Conversations
3.1. We may monitor or record your phone calls with us for staff training purposes and for verification. We will always inform you prior to any call, and your continuation of the call indicates your consent.
Information Disclosure to Third Parties
4.1. Any information you provide to StyleSide or its related entities can be shared within this group to enable service provision, maintenance, and ongoing use of Service(s) or products. All related entities uphold the same commitment to safeguarding your personal information.
4.2. We may share your personal information with third parties to provide Service(s) or products. This includes web hosting or email hosting services, domain name registration, renewal or transfer, and other auxiliary services like SSL certificates, SEO services, and third-party offerings.
4.3. We may also share your personal information with third parties to facilitate ongoing support, sales, billing, and administrative functions.
4.4. StyleSide and all its associated entities have robust contracts and agreements in place with third-party vendors and suppliers. These contracts include privacy and confidentiality clauses that comply with Australian Privacy Law obligations.
Information Update
5.1. You can access the personal information we hold about you by checking your Account.
5.2. If you want to alter, adjust, or update your personal information, you can do so by following the relevant procedures within your Account.
5.3. If you believe we may have other personal information about you that is incorrect, or you want to alter, adjust or update the information you have provided, please contact our Customer Care team via email at info@stylesideclub.com for further assistance.
Safeguarding Your Information
6.1. The transfer and ongoing retention of any information carry inherent risks. Hence, we take the security of your account very seriously and prioritize the protection of your information.
6.2. We utilize a range of technologies, policies, and applications to secure your data against external access and unauthorized alterations. This includes but is not limited to firewalls, brute-force protection mechanisms, advanced access controls, and regularly reviewed restrictions.
6.3. Your consistent use of basic information security measures, such as setting strong passwords, regularly updating them, and not sharing them with anyone, further reinforces the security of your personal information.
Agreement
7.1. When the Customer submits their order to StyleSide for Services and that order is accepted, it signifies the Customer's acceptance of this Privacy Policy, along with our Terms of Service, Customer Service Policy, Acceptable Use Policy, and any applicable Registrant Agreement.
Modifications
8.1. StyleSide reserves the right to modify our Privacy Policy at any given time. Any changes to this agreement will take effect immediately after they are posted on our website.
8.2. Continued usage of our Service(s) implies acceptance of the modified terms. If you disagree with the updated terms, you may request to cancel your Service(s) according to our cancellation policy outlined in our Terms of Service.
If you have any queries concerning this agreement, please reach out to our Customer Care team via email at info@stylesideclub.com